Below are resources within and outside of London if you are seeking support for yourself, your family, or anyone in your community:
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ADDICTIONS SUPPORT
Addiction Services of Thames Valley (ADSTV): A community-based service including screening, assessment, referrals, treatment, etc. for individuals requesting support for disorders such as substance abuse, internet gaming, gambling, and more.
o Phone: 519-673-3242 ext. 222
o Email: intake@adstv.ca
o Website: https://adstv.on.ca/
o Walk-in: 200 Queens Ave Suite 260, London ON, N5P 2V1
Alcoholics Anonymous (AA): A nonprofessional, diverse, self-supporting international fellowship of people who have had a drinking problem.
o Phone: 519-438-9006. 24-hour number for crisis: 519-438-1122
o Email: londonintergroupserviceoffice@gmail.com
o Website: https://aadistrict11.ca/
o Walk-in: 30 Adelaide St N, Unit 2A5
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BENEFITS, EMERGENCY FUNDS, EMPLOYMENT, AND ESSENTIAL NEEDS
Ontario Disability Support Program (ODSP) - London Office
o Phone: 519-438-5111, Toll-Free: 1-800-265-4197
o Email: adminlondonodsp@ontario.ca
o Website: https://www.ontario.ca/page/ontario-disability-support-program
LUSO Community Services
o Phone: 519-452-1466
o Email: info@lusocentre.org
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COVID-19 COMMUNICATION RESOURCES
Fact Sheets, Infographics, Shareable Messages, and Videos in Multiple Languages: https://www.ontario.ca/page/covid-19-communication-resources
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CRISIS SUPPORT
o Good2Talk: 1-866-925-5454 or https://good2talk.ca/
o Reach Out 24/7: 519-433-2023 (call or text) or 1-866-933-2023
Canadian Mental Health Association (CMHA)
o The Support Line: 519-601-8055
o Walk-In 24/7 Crisis Centre: 648 Huron St. London, ON
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DOMESTIC VIOLENCE
Anova: works to create change to eliminate patriarchal patterns that result in gender-based sexual violence and inequality. Anova provides safe places, shelter, support, counseling, and resources for abused women, their children, and all oppressed individuals to find a new start.
o Phone: 519-642-3003 (non-crisis), 1-800-265-1576, 519-642-3000 (crisis)
o Website: https://www.anovafuture.org/
o Walk-in: 101 Wellington Road or 450 Clarke Road
Changing Ways: We provide alternatives for those wishing to end and take responsibility for their abusive behaviour. We help men and women who are emotionally, psychologically, verbally, sexually, and/or physically abusive towards their partners.
o Phone: 519-438-9869 or toll free: 1-888-438-9869
o Email: info@changingways.on.ca
o Website: https://www.changingways.on.ca/
London Abused Women’s Centre:
o Phone: 519-432-2204 or 519-642-3000
o Email: info@lawc.on.ca
o Website: https://www.lawc.on.ca/
Regional Sexual Assault and Domestic Violence Treatment Centre: Our team of specialized nurses, doctors, and social workers provide care to people of any age, gender, or sexual identity experiencing sexual assault and/or domestic violence living in Oxford, Elgin, Huron-Perth, and Middlesex counties with no cost to the patient.
o Phone: 519-646-6100 ext. 64224, after hours 519-646-6100, press “0” and ask the switchboard to page the nurse on-call
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EATING DISORDERS
Hope’s Eating Disorders Support: a not-for-profit organization that provides education, resource support, and advocacy for all individuals, as well as for their family and friends, who struggle with disordered eating or have been affected by an eating disorder.
o Phone: 1-866-933-2023
o Email: info@hopeseds.org
o Website: https://www.hopeseds.org/
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ESSENTIAL SUPPORT (FOOD, HEALTH, HOUSING)
The London Food Bank: a front-line agency assisting those struggling to make ends meet, and a food warehouse working with other agencies that assist people in need.
o Phone: 519-659-4045
o Email: info@londonfoodbank.ca
o Website: https://www.londonfoodbank.ca/
o Walk-in: 926 Leathorne Street
London Intercommunity Health Centre (LIHC): provides inclusive and equitable health and social services to those who experience barriers to care, and fosters the active participation of individuals and communities.
o Phone: 519-660-0874 (Dundas site), 519-660-5853 (Dundas Unit 1 Site) 519-659-6399 (Huron site)
o Email: mail@lihc.on.ca
o Website: https://lihc.on.ca/
o Walk-In: 659 Dundas Street, 1700 Dundas Street Unit 1, 1355 Huron Street Unit 7
My Sister’s Place: a safe, welcoming, and inclusive centre that supports women through drop-in and wrap-around services.
o Phone: 519-679-9570
o Email: mysistersplace@cmhamiddlesex.ca
o Website: https://cmhamiddlesex.ca/about-cmha/msp/supporting-my-sisters-place/
o Walk-in: 566 Dundas Street
Unity Project: Housing First principles are actioned by promoting self-determination and choice, applying a harm reduction and trauma-informed approach, employing Motivational Interviewing and assertive engagement practices, providing individualized and strengths-based support, emphasizing housing as a basic human right, and focusing on moving individuals from shelter to permanent housing with wraparound supports as quickly as possible.
o Phone: 519-433-8700 ext. 0
o Email: info@unityproject.ca
o Website: https://unityproject.ca/
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GENERAL COVID-INFORMATION
• How to Self-Isolate Fact Sheet
• How to Self-Monitor Fact Sheet
• How to Self-Isolate After Possible Exposure
• Decision Making Tool for Parents/Caregivers
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LGBTQIA+ RESOURCES
LGBT Youth Line: a Queer, Trans, Two-Spirit* youth-led organization that affirms and supports the experiences of youth (29 and under) across Ontario.
o Phone: 1-800-268-9688 (6-9 PM), or text at 647-694-4275 (4-9:30 PM)
o Email: askus@youthline.ca
o Website: https://www.youthline.ca/ for live chat (4-9:30 PM)
Middlesex London Health Unit: A directory of LGBT2Q+ friendly resources that are maintained by the LGBT2Q+ Network of London and Area.
o Phone: 519-663-5446
o Website: https://www.healthunit.com/lgbtq-resources
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MEDICAL SUPPORT
London InterCommunity Health Centre:
o Phone: 519-660-0874
o Email: mail@lihc.on.ca
o Argyle site: Mon, Wed, Fri 9:30am-4pm
o Huron site: Tue, Wed, Fri 9:30am-4pm and Thurs 10:30am-4pm
o Dundas site: Mon, Tue, Wed, Fri 9:30am-4pm and Thu 10:30am-4pm
o Visits with medical and social providers by appointment only. Health Outreach program is open with limited services, by appointment. Community programs offered online. Mobile outreach program available.
London-Middlesex Pharmacies:
https://www.southwesthealthline.ca/listServices.aspx?id=10345®ion=London
London-Middlesex Walk-In Clinics:
https://www.southwesthealthline.ca/listServices.aspx?id=10072®ion=London
Middlesex-London Health Unit:
o Coronavirus (risk of transmission, managing/living with COVID-19, children/youth and COVID-19, pregnancy/breastfeeding and the COVID-19 vaccination)
o Community Hub COVID-19 Vaccination Clinic Scheduling and Locations
o GO-VAXX Bus Mobile Vaccine Scheduling
o Testing and Treatment
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MENTAL HEALTH
Canadian Mental Health Association (CMHA) Middlesex: CMHA’s goals are to promote good mental health, prevent further illness, offer treatment, support recovery, and provide mental health education.
o Phone: 519-668-0624, 519-433-2023 or 1-866-933-2023
o Email: info@cmhamiddlesex.ca
o Website: https://cmhamiddlesex.ca/
o Walk-in: 534 Queens Ave
Craigwood Children, Youth and Family Services: a registered charity dedicated to helping young people and their families to find their way to a better future with improved mental health since 1953.
o Phone: 519-433-0334 (Accessing Services), 519-432-2623 (General Inquiries)
o Website: https://craigwood.ca/
Daya Counseling Centre: Daya approaches counseling with compassion, based on a relationship of understanding and respect. Our clients have a renewed sense of hope and confidence as they resolve issues, reduce distress, and achieve personal growth.
o Phone: 519-434-0077 ext. 1234
o Email: info@dayacounselling.on.ca
o Website: https://dayacounselling.on.ca/
o Walk-in: 333 Dufferin Ave
Family Service Thames Valley (FSTV): a family service organization empowering people to face life challenges. Professional counseling and psychotherapy are offered to families, couples, and individuals to better manage grief and loss, relationship difficulties, anxiety, depression, past trauma or abuse, adjustment to separation and divorce, or other life transitions such as job loss or transition to retirement.
o Phone: 519-433-0183
o Email: info@familyservicethamesvalley.com
o Website: https://familyservicethamesvalley.com/
o Walk-in: 125 Woodward Ave
First Episode Mood and Anxiety Program (FEMAP): a program helping older teens and young adults (aged 16-25) with emotional concerns that fall into the categories of mood and/or anxiety symptoms.
o Phone: 519-646-6000 ext. 65178
o Email: FEMAP@lhsc.on.ca
o Website: https://lhsc.on.ca/About_Us/FEMAP/
o Walk-in: 860 Richmond St
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NEWCOMER AND REFUGEE SUPPORT
Refugee Claims, Support while Isolating at Home, Precarious Status Income Support, etc.:
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RESEARCH AND FAQ'S ON COVID-19
• COVID-19 Black Health Alliance: https://blackhealthalliance.ca/covid-19/
• Factors affecting COVID-19 vaccination in Black communities in Canada: a behavioral analysis: https://www.mcmasterforum.org/docs/default-source/product-documents/living-evidence-syntheses/covid-19-living-evidence-synthesis-4.5---black-communities-and-vaccine-confidence.pdf?sfvrsn=80feea5c_5
• Black Canadians Aren’t Vaccine Hesitant. They Are (Rightfully) Distrustful: https://www.refinery29.com/en-ca/2021/10/10645872/vaccine-hesitancy-black-canadians
• “We were out ahead of public health”: Leading COVID-19 Vaccine Equity for Black Communities Across Canada: https://nccdh.ca/images/uploads/COVID-19_vaccine_equity_for_Black_communities_EN_Nov24.pdf
• COVID-19 Vaccine Hesitancy - Black Canadian Perspectives: https://innovativeresearch.ca/vaccine-confidence-among-black-canadians/
• Black Canadians have new, safe space to talk about COVID-19 vaccines with doctors from their community: https://shn.ca/black-canadians-have-new-safe-space-to-talk-about-covid-19-vaccines-with-doctors-from-their-community/
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SEXUAL HEALTH
Action Canada Sexual Health and Referral Access Line: available for questions about sexual health, pregnancy options, abortion, and safer sex.
o Phone: 1-888-642-2725
o Email: access@actioncanadashr.org
o Website: https://actioncanadashr.org/
AIDS and Sexual Health Infoline:
o Phone: 1-800-668-2437
Pregnancy Options Program/Abortion Clinic: The Women’s Health Care Program offers confidential pregnancy options counseling and abortion services in a safe and non-judgmental environment.
o Phone: 519-685-8204
o Website: https://lhsc.on.ca/women-s-health/pregnancy-options-program/abortion-clinic/
Regional HIV/AIDS Connection: We are community inspired and dedicated to positively impacting the lives of individuals and diverse communities living with, at-risk for, or affected by HIV/AIDS and Hepatitis C. Our service users include people living with HIV/AIDS and HCV, their partners/family/friends, as well as those concerned about HIV/AIDS and HCV or at risk for HIV. All services are free and confidential.
o Phone: 519-434-1601
o Email: info@hivaidsconnection.ca
o Website: https://hivaidsconnection.ca/